Welcome to jorenreedllc.com. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.
1. Company Information
Company Name: Joren Reed LLC
Address: 402 Wigeon Way Suisun City, CA 94585
Email: linh@jorenreedllc.com
Phone: 3516007233
Website: jorenreedllc.com
2. Products
Joren Reed LLC offers lighting products through jorenreedllc.com.
We make reasonable efforts to ensure that product descriptions, images, dimensions, specifications, colors, and other information displayed on the website are accurate. However, slight variations may occur due to screen settings, lighting conditions, manufacturing processes, or product batches.
We reserve the right to update product information, modify product specifications, discontinue products, or change product availability at any time without prior notice.
3. Orders
When you place an order through jorenreedllc.com, you agree that all information provided during checkout is accurate and complete.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily constitute final acceptance of the order.
We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other circumstances that may affect our ability to fulfill the order.
If an order is canceled after payment has been processed, the applicable payment amount will be refunded to the original payment method.
4. Pricing and Payment
All prices displayed on jorenreedllc.com are presented in the currency indicated on the website.
We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been accepted and confirmed.
Payment must be successfully completed before an order can be processed.
5. One-Time Purchase
All products sold through jorenreedllc.com are provided as one-time purchases.
We do not operate an automatic recurring billing or subscription program for our lighting products. Customers will only be charged for the individual orders they place.
6. Shipping
Joren Reed LLC currently provides shipping within the United States only.
Orders are generally processed within 1–2 business days after successful payment confirmation.
After processing, standard shipping generally takes approximately 3–7 business days, depending on the destination, carrier conditions, weather, holidays, and other circumstances beyond our control.
Orders may be shipped through commonly used carriers such as USPS, UPS, or FedEx, depending on the shipping address, package size, service availability, and fulfillment requirements.
Shipping times are estimates and are not guaranteed delivery dates.
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, additional costs, or failed delivery resulting from incorrect or incomplete address information supplied by the customer.
7. Shipping Delays
Although we make reasonable efforts to process and ship orders promptly, delivery times may occasionally be affected by circumstances beyond our reasonable control.
These circumstances may include:
Severe weather
Carrier delays
Natural disasters
Holidays
Transportation disruptions
Incorrect shipping information
Unexpected logistical delays
Other events outside our reasonable control
A shipping delay does not automatically qualify an order for cancellation or refund if the order has already been shipped.
8. Returns
Customers may request a return within 30 days of delivery.
To qualify for a return, the product should generally be unused, undamaged, and returned in its original condition and packaging.
Certain products may not be eligible for return if they have been damaged after delivery, improperly installed, modified, or used in a manner inconsistent with the product instructions.
Customers should contact us before sending a product back so that we can provide return instructions.
9. Damaged or Incorrect Products
If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as reasonably possible.
Please provide your order information and, where applicable, clear photographs showing the condition of the product and packaging.
We will review the issue and determine an appropriate resolution, which may include a replacement, return, or refund depending on the circumstances.
10. Refunds
Once an approved return is received and inspected, we will process the applicable refund.
Approved refunds are generally issued within 3 business days after the return has been approved.
The actual time required for the refunded amount to
appear in your account may vary depending on your bank, credit card company, or payment provider.
Refunds will generally be issued to the original payment method used for the purchase.
11. Intellectual Property
All content appearing on jorenreedllc.com, including but not limited to text, product descriptions, graphics, photographs, logos, designs, icons, website layouts, images, videos, and other materials, is owned by or licensed to Joren Reed LLC unless otherwise stated.
You may not reproduce, copy, distribute, modify, publish, transmit, display, sell, license, or otherwise exploit any website content without prior written permission from Joren Reed LLC.
Unauthorized use of our intellectual property may violate applicable copyright, trademark, and other intellectual property laws.
12. Website Use
You agree to use jorenreedllc.com only for lawful purposes.
You may not:
Use the website for fraudulent or unlawful activities;
Attempt to gain unauthorized access to website systems;
Interfere with website security or functionality;
Upload malicious software or harmful code;
Copy or reproduce website content without authorization;
Use automated systems to improperly collect website information;
Engage in activities that could damage or disrupt the website.
We reserve the right to restrict or terminate access to the website when necessary to protect our business, website, customers, or other users.
13. Product Installation and Use
Customers are responsible for properly installing and using lighting products according to the applicable product instructions.
Where professional installation is recommended or required, customers should consult a qualified professional.
Joren Reed LLC is not responsible for damage resulting from improper installation, misuse, modification, unauthorized repairs, negligence, or use contrary to applicable product instructions.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Joren Reed LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
This limitation does not apply where liability cannot legally be excluded or limited under applicable law.
15. Third-Party Services
Our website may use third-party services or platforms for payment processing, shipping, analytics, website functionality, or other business operations.
Your use of third-party services may also be subject to the applicable terms and policies of those third parties.
Joren Reed LLC is not responsible for the independent policies, practices, availability, or performance of third-party services.
16. Privacy
Your use of jorenreedllc.com is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, protect, and handle information associated with your use of our website and purchases.
17. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will become effective when posted on this page unless otherwise stated.
Your continued use of jorenreedllc.com after changes are posted constitutes acceptance of the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction in the United States, without regard to conflict-of-law principles.
Any dispute arising from these Terms & Conditions or your use of jorenreedllc.com shall be handled in accordance with applicable law.